FAQs
More FAQs- Will any items in my home be salvageable after the cleanup process, and how do you determine what can be saved?
- What types of disinfection services do you offer?
- Who is responsible for paying for the service?
Our top priority is to properly and safely remove biological waste from your home while minimizing any damage. Our highly trained technicians are equipped with industry expertise, specialized products, and equipment to effectively clean and disinfect the affected area. We understand that some items may hold sentimental or monetary value, so we take extra care in evaluating each item to determine if it can be salvaged or not. We follow strict guidelines and protocols to ensure that only items that are safe for use will be deemed salvageable. Our team will communicate with you throughout the process and provide recommendations based on our findings. Rest assured that we will do everything possible to save as many items as we can during the cleanup process.
At ServiceMaster Restore, we pride ourselves on offering comprehensive and specialized disinfection services for a variety of situations in your home. Our highly trained technicians have the expertise to properly remove and dispose of contaminants and pathogens due to things like viral illnesses, rodent feces or sewage backup in your home. Rest assured that our team is equipped with industry-leading products and equipment to ensure a thorough and safe disinfection process for your home.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.