FAQs
More FAQs- My wood floors are wet and buckling. Will they have to be replaced?
- When should disinfection services be considered for my business or commercial property?
- Do my belongings need to be moved away from the premises?
Wood flooring in your home that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your home will need to be refinished or replaced.
Disinfection services should be considered for your business or commercial property whenever there is a potential risk of contamination from pathogens or other harmful substances. This could include situations such as an outbreak of an infectious disease, rodent feces and other pathogens. Our highly trained technicians are equipped to properly remove and dispose of contaminants, reducing the risk of spreading them to other areas and ensuring the safety of your employees, customers and visitors. It's always better to err on the side of caution when it comes to protecting your business and the health of those in it. Prevention is key when it comes to potential hazards.
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.