FAQs
More FAQs- Who is responsible for paying for the service?
- How long will it take my property to dry after flooding or other water damage?
- Do I need general contractors?
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Drying time after water damage in your home is determined by a combination of factors including the location, duration and source of water; the types of building materials in your home; weather conditions; and how quickly emergency restoration services are started. Through consistent monitoring and evaluation of the drying process, our trained technicians can determine when the drying is complete. For example, your carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no hard and fast rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.
There are some aspects of the restoration process that may require the services of general contractors such as drywall/painting; electrical; plumbing; roofing; framing/finish carpentry; flooring/carpet; installation of doors, windows, cabinets, post-construction cleanup, etc.