FAQs
More FAQs- When should disinfection services be considered for my business or commercial property?
- Do the contents of my commercial property have to be moved away from the premises during restoration
- Who is responsible for paying for the service?
Disinfection services should be considered for your business or commercial property whenever there is a potential risk of contamination from pathogens or other harmful substances. This could include situations such as an outbreak of an infectious disease, rodent feces and other pathogens. Our highly trained technicians are equipped to properly remove and dispose of contaminants, reducing the risk of spreading them to other areas and ensuring the safety of your employees, customers and visitors. It's always better to err on the side of caution when it comes to protecting your business and the health of those in it. Prevention is key when it comes to potential hazards.
Depending on the scope of work, your belongings and contents may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.